Banning!

by haley
(IL)

Ok horseisle banned my account and I never did anything and they won't even email me back about what I did!

used to be BlakeLewisLover

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Oh well...
by: Anonymous

My friend temporarily didn't have internet, so she came over to use mine. Anyways, after they found out about us, we both get banned and kicked out (probably forever.)

I have read the rules, like two years ago.I usually leave my Horse Isle account four, to five months at a time.I'm usually extremely attentive to keeping track of rules, lately there has been no time for it. Considering, I have read the rules several times and have failed to memorize it.

Don't really care what they might do to my account since I don't play a lot of games.I do hope my friend can at least get hers back, since it is my fault that we are in this situation.I appreciate the people who make everything safe, however I believe there is room for improvement, lots of it. Since both Eternal and Life Cycle are less than a decade old, there should be more than enough they can work on.

I understand that they are busy, but would appreciate a response from a real human than an automatic message..

Also, maybe they should have just stuck to the original if they can't keep track of everything.

Again, really do appreciate the people who monitor Horse Isle, but I say with all honesty that they must really have too much to do. Maybe a lack of players is a good thing.

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Banned
by: Anonymous

Horseisle is messed up because if your sister shares a computer with you and you both have an account they ban it because they think you have multiple accounts and its lame!

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Banned
by: Anonymous

Just got banned from HI and I have no clue what I have done, haven't received an e-mail yet but I hope to. I didn't have any flags, never have since i've played the game and now I have been banned? I'm so confused :s

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Fair Banning
by: Anonymous

I don't know who's team I'm on, but yes, the Admins are fair, but I hate it when I ask them for what I have done wrong and all they keep saying to me is "Issue considered resolved and closed by support", they keep annoyingly repeating that and wont tell, so that's probably why a lot of you are mad at banning since they wont give and you checked to see that you didn't have a lot of vios or what, I deserved a ban because i DID make several accounts to avoid temporary bans, but a few accounts I had was based on my cousins, I helped them make one since they don't have an email, I share with them, but i should've known and be more careful to not "share" emails, but the Admins are fair, they did say they were required to follow COPPA, so yea, yet if they keep banning people like this, their game wont have much people playing it since they cannot return after a permanent ban, yes I miss my friends on there, yes the rules are strict, but they are trying to keep the environment a safe place for young children, but that's what i don't get, I play Horse Isle 2, the Eternal one, and the youngest people on there can only be like 12 years old, and believe me, I'm not far from that age, but still, if they say "young" people are playing on there, does that mean they are violating their own rules and allowing little kids to play that game when they said so themselves that the game is like good for 12-18 years old or something? So really, I don't know who's side I am on, but I do believe that they shouldn't like permanent ban someone, just give them a few months ban, and i got banned mostly from role playing, which isn't fair since a lot of people around me were doing serious inappropriate things while I was with my self and stuff, so yeah, I really don't know what's going on in that game, but my advice is do not play that game if you feel like you are easily provoked and gets out of control easily (which is me a lot, sorry), but you if you are someone who is fair and really do read the rules carefully and really will keep to the rules for a long time, then yeah, you can play the game. The Admin that spoke to me most of the time is Connie, she's really nice, she stern too, but of course that's her job to bring peace, yet I still think the banning thing is unfair, like how about someone bought like a year sub on there then got banned permanently? Then they'd think they got robbed, like HI only took their money then kicked them out, so us players better watch out as well as the Admins, we all must be fair and cope with each other fairly. feel free to add something to my reply if you disagree or have something to add :)

BTW, if you play Horse isle 2 still, I am RainbowArch, but I was banned, still, nice to tell all you people reading this my opinions and stuff :P

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Role
by: Anonymous

Hmm, well I think the mods are a bit too strict. I am a role player and proud of it. I like to role play with my friends n HI2. Got 5 vios yesterday. They said that they are warning me and that no violence should be involved. Hmm, somethings wrong with this picture. If you are at a ranch with your role play buddies... then obviously they aren't bothered. I find that rather ignorant of the mods.

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horse isle dont give 2 chances
by: anounomus

you know if you have more than one account they will ban every one of them if even one of them got banned it can ban the rest, I'm very upset with this rule because the first account I had got banned because 4 players ganged up on me because I had so much money.

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Why did I get banned?
by: Anonymous

I got banned from horseisle I did nothing wrong. All I could think of is that I kept asking people their name and finally stopped when I got banned. I just need to know why I got banned and who reported me?

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Oh well lookie here
by: Rhys

Support really DOES stalk people! Didn't think they could get lower than they already are!

I too have been banned for lame reasons. My friend also got banned for mentioning why *I* got banned to a bud of mine!

Support stalked my account, stole my money, were rude, mean sassy.

NEVER PLAY THIS GAME

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Why You Were Banned
by: Anonymous

Okay I will be honest here. Most of the people saying "Horse Isle stinks" and "I don't know why I was banned" - you're imbeciles.

I've been permanently, temporarily, and IP banned in the past. (And yes I still play Horse Isle today, get over it wench.) There was not a single instance in which I did not have an inkling of an idea of why I was banned. I may not have known for sure, but I had a clue.

I can agree that Horse Isle staff are not always the most helpful. Some administrators are very kind, some are very rude. It depends on who you get a reply from how your problem will be dealt with. If you are displeased with the response you got, reply to the email saying so, and explain why. "Can you explain how I broke this rule?" "What proof do you have of my double-accounting?" Then, be logical. If your sister really does have an account, point out that not everyone has two computers to play on in the house. Be honest, too. If you've helped your sister with her account, tell them. But never, under any circumstance, lie or beg.

I got email replies every time I messaged Horse Isle. The one time I did not is when I titled the email "Hello". I think they judge messages titled as such as spam and ignore them. You must give your email a relevant title, such as "Why was I banned?" or something very.. well, relevant.

Happy horse-isling fellows. Join the Pinto server, it's where the party's at. ;)

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How many?
by: Anonymous

How many flags can u get b4 u are banned???

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Stop hating on the mods
by: MelodyFilly

i agree but i DID get banned for 1 pnt!!!

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Hello
by: Support

It's totally Fair to ban rule breakers.

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Rules.
by: Anonymous

Let me remind all of you, you can contact The support to know the reason why you got banned and they will Tell you. Now stop acting like spoiled childs who never done anything.

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hi email
by: ponyprincess

I was banned but got my account back by sending emails. I pay for a year sub too, so that was included in my email. I eventually got my account back. Don't beg though.

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Banning
by: Support

This is a family game where young children also play thus we are very strict about what is and is not allowed. We are required to follow COPPA Federal laws and regulations so for those who refuse to do so we ban/block them from playing. Creating new accounts is TOTALLY against the rules, we put mods and admins in the game because some people do not respect the game rules, they are there to put players in line.

If you are banned, please stay off the game.

Sincerely,
Support

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Banning
by: HI Mod

If you're banned permanently or for few days, you CAN'T make a new account, it is TOTALLY against the rules, and if you're banned for just few days, making a new account will ban you for more days, if you do it several times, you WILL get banned PERMANENTLY! Please respect all the rules, this game is made for horse lovers, including adults, teenagers and YOUNG children!



Sincerely,
Support

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what??
by: ponyprincess

I was offering on a horse and it kicked me and my bud, blackberrypride out for using the same internet connection. Will they email back or give us our accounts back.????

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Just don't even start to play horse isle.. ever... it's awfully made.
by: Brown Player

OK, so I showed my friend my account on Horse Isle and told her about how this mod Nuova deleted my whole profile cause there was one bad thing in it I guess, and didn't give me a chance to delete that one thing. So after I showed my friend I had to take a shower, and while I was in the shower she thought it would be funny to make a new account called IhateMods. So of COURSE that immediately got her banned, so now MY IP address is blocked cause of HER. I emailed support but of course they're not responding. I have some excellent horses and like 700mil on my account and I want it back. Now. My advice, never play horse isle. It's messed up.

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>:(
by: Anonymous

AHH! i got blocked because my sister had an account on the same internet connection! it's not fair i had what so ever no violations and i'm also a monthly sub! it's just wasting my month of horseisle! and they won't email me back.

AtomicPuppy from chesnut server :P my ranch is in tail isle.

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Banning IP
by: Flamewing

I got a noticed that I got banned but I don't recall doing anything wrong. I didn't even have 1 vio. It said that it banned my IP. Is this a permanent ban or is it just temporary? (They won't e-mail back what I did wrong. I don't even think THEY know.)

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Grr
by: Casey

i made like 4 accounts and they all banned me for no reason! but my friend has 1 and she is not getting banned im soo mad and upset

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BANNING DURATION
by: Anonymous

can anybody tell me how long bans last cuz my sis got me banned for swearing.

I am pookiepoo from grey server.

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so unfair...
by: Winter

My sister and I both had an account,each on different servers.Why they banned them?I don't know.I IP is blocked and I'm hoping that's not forever.I'm not saying the game isn't fun,it's just that they can be over the wall sometimes and that blows me up.

I don't understand why they'd do something as cruel as that.My horse isle buddys were like family,y'know?And then Bam!I'm gone.I wonder if sometimes my friends miss me...

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Best Account?
by: OhGravity

If they banned your 'best account,' that's probably implying that you had more than one, which WILL get you banned quickly. And then making another one while still banned will, again, get you banned.

On another note, just follow the rules.. People say they are 'banned for no reason' but obviously there is a reason..
Anyhoo, I could go on all day, but i won't..

OhGravity, Palomino Server (check us out)

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Blocked Directly
by: Dun Player

My account was blocked directly, because I "violated their terms/conditions". I do not understand their decision to block, when they hadn't explained the reason.I didn't have multiple accounts and at the most 1 or 2 flags due to mis-spelling.

They did show me my IP#, but I have no idea what to do with it. And I cannot tell if I'm banned for good or for a few days/weeks.Honestly, Horse Isle was my second life and I had earned so much there, but after this recent problem, I see Horse Isle from a very bad/different prospective.

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Horse Isle Is Not a Good Site
by: Anonymous

Horse isle bans accounts for no reason...lets say you have a sister and they have another account if they think its the same person they will ban both accounts so that means only ONE person in your house can play on this game! THIS game is messed up if u miss spell something and it looks wrong you get in trouble! The Mods on the one i play are rude and way to over powering they make you feel bad. I WOULD not suggest this game to anyone ...they say its a friendly game but ppl on there can be mean and rude don't go on this game or waste your money buying subscriptions on this game!I had a many Friends on that game a that quiet the game crying b/c of stuff that happened on that game. It isn't a family friendly game at all!

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Maybe...
by: Washu

HorseIsle has set rules on what's allowed and what isn't. It's the job of the player to be informed about what can get you banned.

Honestly, it takes a lot for someone to get banned from HorseIsle. Often times, the only thing that can do it is if the person is asking for personal information, giving out personal information, cussing up a storm, or disregarding the moderators' warnings.

That being said, the HorseIsle admin is fair in their decisions to ban players. They would rather have you as a member but if you're breaking the rules, you're out. Making another account while one is still banned goes against the rules. You should expect to get another ban for that.

My advice to everyone is to just follow the rules. If you stay out of trouble, there will be no trouble. This game was made so horse lovers could have fun in a safe, friendly environment. If you're just joining to create problems, go somewhere else.

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Please read
by: Calley Tinsman

You probably had multiple accounts. If you got one account banned, then made another, I'm pretty sure it would count as multiple account and they would all be deleted.

P.S. I am Callileeno ~Chestnut Server~

Please read my review!!

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i agree!
by: was PersianPony

they did the same to me! they banned my best account! then deleted it! then i made a new 1 was playing for 2 months and they banned that 1 for no reason again! then they blocked it from my IP! idk y! i am very upset with them! i had very good horses on there! and it was my fave account! Horse Isle is NOT the game to play!

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banning
by: Bottlenose (palo)

They keep banning mine saying my IP address violated the rules and they won't e mail me back either. Horse isle admin stinks!

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Banned
by: HollowMist

I Got banned because my cousin and i share the same email. I explained the problem to Support but they said that it counts as a multiple because of shared email.

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Stop hating on the mods.
by: Avid HI Player

I have been playing Horse Isle for may years, almost since the day it came out. Yes, the rules are strict, but they are not insane. They are strict because they do not want people to scare or even scare little children with bad language, offensive profiles, and controversial topics that could cause an uproar in Global. The Mods, yes, sometimes abuse their power, but that happens so rarely people barely notice it and the moderators that do abuse it are removed from power. I am friends with a few of the moderators, and they are all genuine people who actually care about the well-being of players. I have miss-typed a swear word a couple times, and after explaining to a Mod what happened the points on my account did not seem as intimidating.

Mods really do mean well. They are not all evil. Once you explain things to them they are more likely to understand your problem. Plus, you will NOT get banned for doing nothing, or just by having one strike on your account -- take it from someone who knows.

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